HomePro Chesapeake, Inc. respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at homeprochesapeake.com, contact us for services, or communicate with us by phone, email, or text message.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our website or services.
Information We Collect
We may collect the following types of information:
● Contact Information, such as your name, mailing address, phone number, and email address, when you request an inspection, fill out a form, or contact us directly.
● Property Information, such as the address and details of the property to be inspected.
● Communication Data, including records of calls, emails, and text messages exchanged with our team.
● Website Usage Data, such as your IP address, browser type, pages visited, and time spent on our site, collected automatically through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
● Schedule and perform home inspection services
● Communicate with you about appointments, confirmations, and cancellations
● Respond to inquiries and provide customer support
● Send requested information, reports, or documents
● Improve our website and services
● Comply with legal obligations
How We Share Your Information
We do not sell your personal information. We may share information with:
● Service providers who assist us in operating our business (such as scheduling software or report-generation platforms), who are contractually obligated to protect your information
● Legal authorities, if required by law or to protect our rights
Text Messaging Opt-In Data
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
End users can opt out of receiving further messages by replying STOP or ask for more information by replying HELP. Message frequency varies. Message and data rates may apply.
SMS Terms and Conditions
Upon messaging opt-in, the end user agrees to receive messages from HomePro Chesapeake, Inc. regarding home inspections, verifying contact information, and appointment confirmations/cancellations. End users can opt out by replying STOP or request more information by replying HELP. Message frequency varies. Message and data rates may apply. If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at (410)269-4222.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website features.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
Your Choices and Rights
You may:
● Opt out of SMS communications at any time by replying STOP
● Request assistance or more information by replying HELP
● Contact us to request access to, correction of, or deletion of your personal information, subject to applicable law
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
HomePro Chesapeake, Inc., Stevensville, MD 21666
Email: homepro7ba@gmail.com
Phone: (410)269-4222